Had a horrible experience, and it was not because my friend had a seizure during our visit.
3 friends and I were at Laundrette when one of my friends started having violent unexpected seizure. I immediately got up to call 911 while my 2 other friends tried to help her.
Once she was loaded into the ambulance, the manager slipped me the bill. We are happy to pay, just the way he went about it was very surprising.
After this, we asked the manager if he could ensure our friend’s car doesn’t get towed from the Laundrette parking lot, as she was just sent to the ER and we weren’t sure if she needed to spend the night. His response? “Uhh.. sure”
As far as hospitality and basic human decency goes, they seem to be severely lacking, and after an extremely traumatic experience no less.
There was a server named Kylie who was very sweet.
As far as the food - the plancha burger was horrendous - ground pork and beef. Would not recommend. Fries were good. Not sure what my friends thought of their food.