Yamas Greek Restaurant

My husband and I were looking forward to our visit, but unfortunately needed to cancel our reservation due to our toddler's babysitter canceling the day of our reservation. I called the morning of our reservation to explain our situation, and the Yamas employee told me they would have to charge me the $50 ($25 per person) 24-hour cancellation fee regardless of our reason. I said I understood the 24-hour cancellation policy when I booked, but obviously these circumstances were out of our control and I think there should be some forgiveness from the restaurant. The Yamas employee said if we wanted to avoid getting charged, to move the reservation instead. I felt backed into a corner, so I agreed to that and moved it out a week. A few days later, I called to cancel, this time well ahead of the 24-hour cancellation window. The Yamas employee I spoke to said I had already moved our reservation "several times" (untrue) and that she would need to check with the owner about not charging us. She said management would call me to let me know if we would be charged or not. No one ever called, and that was over a week ago. Today, my credit card was charged $50 by the restaurant. With no notice. No call. No communication as promised by the employee I spoke to.

We won't ever be dining at this establishment, which is a shame because we were really looking forward to going when we eventually could.