We transformed a downtown mansion built in 1904 into a trendy resort with large suites and rooms decorated with unique art work by local artists. Our guests enjoy staying near restaurants, bars, music venues, the State Capital, UT Austin, and Ladybird Lake and more. Visitors often book individual rooms or floors of the hotel for special events such as weddings, reunions and during UT football game.
Pros:
-Our suite and the entire home was beautiful and immaculately clean
-The beds are SUPER comfortable
-We appreciated the blackout curtains
-The property was in a more quiet area, but is still very close to restaurants / downtown areas
Cons:
-When we arrived at 4pm, our access code didn’t work. The cleaner was showing up at 4pm to clean the space and told us that there was a miscommunication and we ended up waiting almost another hour to get into the suite. Not a super big deal, but just something to be mindful of
- The biggest headache for our group was the shower - it was essentially a few small streams of water (with terrible water pressure), and 2 of the days the water never warmed up so we all ended up taking sink baths instead. When you’ve spent all day exploring Austin and are ready to get refreshed, this is a big issue.
-All of the Roman shades in the bedrooms are broken. One of the windows had the latch broken off as well - pretty easy fix for everything, but still.
Overall, the space served our needs for a quick weekend trip!
This place has cameras on the inside of the property, which made everyone incredibly uncomfortable.
There were ants in all the first floor beds. Two people of our party left with ants in their suitcase. One person had ants in their bed.
We were told explicitly to not damage the walls or there would be $1000 fine. We complied, but we also noticed that the previously fined guest damages did not go into actually fixing any of the wall damage. There is a huge chunk missing from the wall in the first bedroom.
None of the baking sheets are actually clean - the cake on grease was so bad that we just ended up buying our own, even though we were told that there was a fully stocked kitchen available.
There was mold in the bathrooms that were not addressed or even cleaned properly.
This day was a really disgusting experience overall especially with our privacy being invaded due to the cameras.
Edit: it wasn’t one issue, it was a bunch of them. This place was disgusting, with greasy sheet pans, mold on the shower curtain, dust in the minisplits, actual holes in walls and a 1000$ fine but “we won’t fix the holes”. This entire place is predatory and even without the interior cameras, it is a sitting hazard.
1304 Rio Grande Street, Austin, Texas 78701, United States
